Booking conditions

Private persons
If a customer cancels the booking later than 3 days before the activity is to take place the customer must pay for the complete cost of the ticket. The Isaberg Tree Top Adventure will invoice accordingly. The park will not open if less than 5 persons are booked in the Park. The tickets will be rebooked to another time or money returned.

The customer will be charged the complete cost of the ticket if he or she decided to cancel the activity due to bad weather. The park is open in most weathers. The responsible guide decides if the park will close due to bad weather. If the park closes due to bad weather the ticket will be rebooked to another date, without extra charge.

Groups and companies
Prebooked groups outside our regular opening hours of at least 15 persons must confirm the exact amount of participators latest 14 days ahead. The number which is booked will be invoiced to the organizer/company. 
In case of group reservation, one person in the group will arrange reservation and payment.

If the Group/Company wants to have the Park exclusively, this is possible for a total fee of 9600 SEK (payment for 30 persons).

At cancellation later than 14 days before the activity to take place the customer is invoiced 50% of the fee. If cancellation is made less than 5 workdays before the customer is bound to pay the complete fee.

The customer will be charged the complete cost of the ticket if he or she decided to cancel the activity due to bad weather. The park is open in most weathers. The responsible guide decides if the park will close due to bad weather. If the park closes due to bad weather the ticket will be rebooked to another date, without extra charge.